Shipping Policy

Thank you for visiting and shopping with us! We want to ensure your shopping experience is as smooth and pleasant as possible. Please read our shipping policy carefully to understand how we process and ship your orders.

1. Order Processing Time

  • Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an order confirmation email once your order is placed, and another email when your order is shipped.

  • Shipping Time: Delivery times may vary depending on your location. Generally, shipping takes:

    • Domestic Shipping: 3–7 business days
    • International Shipping: 7–21 business days

Note: Shipping times may be delayed due to high order volume, public holidays, or unforeseen circumstances like weather or customs delays.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location, the weight of your order, and the shipping method chosen.

  • Standard Shipping: 3–7 business days (Domestic)
  • Expedited Shipping: 2–4 business days (Domestic)
  • International Shipping: 7–21 business days (Varies by country)

3. Shipping Methods

We offer a variety of shipping carriers to choose from, including:

  • USPS
  • UPS
  • DHL (for international orders)

When your order is shipped, you will receive an email with tracking information so you can follow your package's journey.

4. Order Tracking

Once your order has shipped, we will send you a tracking number via email. You can track your order directly on the carrier’s website for real-time updates on delivery status.

5. Shipping to PO Boxes & APO/FPO Addresses

We are happy to ship to PO boxes, APO, and FPO addresses. Please ensure that the address provided is correct, as we are unable to reroute packages once they have been shipped.

6. International Shipping

We currently ship to the following countries: USA.

  • Customs and Duties: International orders may be subject to customs duties, taxes, or import fees, depending on the destination country. These fees are the responsibility of the customer, and we recommend checking with your local customs office for any additional charges before placing your order.

  • Delays: International shipping times may be affected by customs processing and are beyond our control. We cannot guarantee specific delivery dates for international orders.

7. Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delayed or misdelivered due to incorrect or incomplete address information.

8. Shipping Restrictions

  • Some products may be restricted to certain regions due to legal or shipping constraints. If this affects your order, we will notify you promptly.

  • Damaged or Lost Items: We take great care in packaging your order securely. However, if your item is damaged during transit or lost, please contact our customer service team within 7 days of receiving your order, and we will work with you to resolve the issue.

9. Order Modifications or Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. We aim to process orders quickly, so changes or cancellations cannot be made once the order has shipped.

10. Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with an order, please don’t hesitate to contact our customer service team at:

  • Email: Blakestea4u@gmail.com
  • Phone: ‪(720) 432-6626‬
  • Business Hours: Monday – Friday, 9 AM to 5 PM (EST)

Thank you for choosing Blake's Specialty Tea! We appreciate your business and are excited to deliver your order to you.